Category: Archive

  • Government shutdown may affect services

    Please note that the ongoing United States government partial shutdown may affect our services. This shutdown ran from December 22, 2018 through January 25, 2019.

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  • 2018 Year-End Holiday Schedule

    Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during this time.

    • Thursday, November 22, 2018
    • Friday, November 23, 2018
    • Monday, December 24, 2018
    • Tuesday, December 25, 2018
    • Wednesday, December 26, 2018
    • Monday, December 31, 2018
    • Tuesday, January 1, 2019

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  • October 2018 Closing

    Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed from Thursday, October 25 through Monday, October 29. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during this time.

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  • 2017 Year-End Holiday Schedule

    Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during this time.

    • Thursday, November 23, 2017
    • Friday, November 24, 2017
    • Monday, December 18, 2017
    • Friday, December 22, 2017
    • Monday, December 25, 2017
    • Tuesday, December 26, 2017
    • Friday, December 29, 2017
    • Monday, January 1, 2018
    • Tuesday, January 2, 2018

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  • September 2017 Closing

    Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed from Wednesday, September 6, 2017 to Tuesday, September 12, 2017. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during this time.

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  • 2016 End of Year Holiday Schedule

    Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during this time.

    • Thursday, November 24, 2016
    • Friday, November 25, 2016
    • Monday, December 19, 2016
    • Friday, December 23, 2016
    • Monday, December 26, 2016
    • Friday, December 30, 2016
    • Monday, January 2, 2017

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  • Email offline

    We apologize for the inconvenience, but our email system is completely off line. Our service provider is working to restore service, but there may be some lost messages between approximately July 26, 2016 at 17:00 EDT and now.

    Once our e-mail restored, we will reach out to those with active conversations to determine if there are any issues. In the mean time, please contact us by phone, fax, or mail.

    Update 2016-Aug-1 6:00 EDT: E-mail service was restored over the weekend and we have caught up.

     

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  • April 2016 Closing

    Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed from Thursday, April 7, 2016 through Thursday, April 14, 2016. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during this time.

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  • July 2015 Closing

    Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed from Friday, July 3, 2015 to Monday, July 13, 2015. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during this time.

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  • December 2014 Closing

    Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed from December 3, 2014 to December 15, 2014. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during this time.

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