Author Archives: Jason Olshefsky

What ever happened to the NE5521?

Introduction

In the world of electronics, supply chain disruptions can have far-reaching consequences. In our case, it was with the NE5521/SA5521. This chip was pivotal to all our electronic measuring tools, starting with the Concentricity Alignment Tool (CAT) line which replaced GE's own Electronic Radial Alignment Gage (ERAG). It was invented in 1987 by Signetics (later bought by Philips, and now under the NXP name) and provided an oscillator and demodulator for, among other devices, the Linear Variable Differential Transformers (LVDTs) we used.

Two 18-pin integrated circuits labeled NE5521N with a background of antistatic foam. The topmost chip bears the Philips logo and a date code of 40th week of 1998. The bottom chip has a Signetics logo and a date code of the first week of 1992 from Korea.
The newer Philips NE5521 and its Signetics ancestor.

The NE5521 Disappears in 2008

Our first hint to any issue was when suppliers had dwindling inventory starting in 2008. By by the 4th quarter of that year, the few chips that remained were in the hands of third-party sellers for over $100 each—20 times the price just a year prior.

At the time, we learned from our regular suppliers that there had been a fire that destroyed the masks to make the chips. Presumably because they were such a niche product to begin with, Philips opted to not make new masks. This particular shortage has faded from collective memory, only mentioned in an article by Fierce Electronics on August 1, 2008 which casually notes that the "Philips NE5521 has been recently discontinued". Historically, it was overshadowed by the Philips plant fire in Albuquerque, New Mexico on March 17, 2000—a fire which didn't cause much damage to the plant, but it disrupted supplies to cell-phone manufacturers, and has ironically became a classic case study on the impacts of supply chain disruptions.

Moving Forward

The lessons learned from this experience were invaluable. As we scrambled to develop a reliable replacement circuit, we recognized the importance of building in flexibility of component selection. By using more widely available general-purpose components, we could better insulate our products from the whims of the supply chain. Our latest designs are grounded in these principles, and we also buffer our supplies to prevent a repeat of 2008.

2025 Turbine Alignment Tool Services Schedule and Closures

In 2023, our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during these time. We are regularly operating Monday through Friday.

CAT Service Holiday and Closure Schedule

  • Wednesday, January 1, 2025 through Friday, January 3, 2025
  • Monday, January 27, 2025 through Tuesday, January 28, 2025
  • Monday, May 26, 2025
  • Thursday, June 19, 2025
  • Friday, July 4, 2025
  • Monday, September 1, 2025
  • Wednesday, November 5, 2025
  • Thursday, November 27, 2025 through Friday, November 28, 2025
  • Monday, December 22, 2025 through Friday, January 2, 2026

2024 Turbine Alignment Tool Services Schedule and Closures

In 2023, our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during these time. We are regularly operating Monday through Friday.

CAT Service Holiday and Closure Schedule

  • Monday, January 29, 2024 through Tuesday, January 30, 2024
  • Monday, March 4, 2024 through Wednesday, March 6, 2024
  • Monday, April 8, 2024
  • Monday, April 15, 2024 through Tuesday, April 16, 2024
  • Monday, May 27, 2024
  • Wednesday, June 19, 2024
  • Monday, July 1, 2024 through Tuesday, July 2, 2024
  • Friday, July 5, 2024
  • Thursday, August 29, 2024 through Friday, August 30, 2024
  • Monday, September 2, 2024
  • Monday, October 7, 2024 through Tuesday, October 8, 2024
  • Monday, November 4, 2024 through Tuesday, November 5, 2024
  • Thursday, November 28, 2024 through Friday, November 29, 2024
  • Monday, December 23, 2024 through Friday, January 3, 2025

2023 Schedule and Closures

In 2023, our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during these time. We are regularly operating Monday through Friday.

  • Monday, January 9, 2023
  • Thursday, January 26, 2023 through Friday, January 27, 2023
  • Friday, April 14, 2023
  • Monday, May 29, 2023
  • Thursday, June 15, 2023 through Friday, June 16, 2023
  • Monday, July 3, 2023
  • Monday, July 24, 2023 through Tuesday, July 25, 2023
  • Wednesday, August 30, 2023 through Monday, September 4, 2023
  • Friday, October 6, 2023
  • Monday, September 25, 2023 through Tuesday, September 26, 2023
  • Monday, November 13, 2023 through Tuesday, November 14, 2023
  • Thursday, November 23, 2023 through Friday, November 24, 2023
  • Monday, December 25, 2023 through Wednesday, January 3, 2024

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2022 Year-End Holiday Closures

Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during these time.

  • Monday, September 5, 2022
  • Thursday, November 24, 2022
  • Friday, November 25, 2022
  • Monday, December 26, 2022
  • Tuesday, December 27, 2022
  • Wednesday, December 28, 2022
  • Thursday, December 29, 2022
  • Friday, December 30, 2022
  • Saturday, December 31, 2022
  • Sunday, January 1, 2023
  • Monday, January 2, 2023
  • Tuesday, January 3, 2023

2021 Year-end Holiday Closures

Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during these time.

  • Monday, September 6, 2021
  • Friday, November 5, 2021
  • Thursday, November 25, 2021
  • Friday, November 26, 2021
  • Friday, December 17, 2021
  • Friday, December 24, 2021
  • Saturday, December 25, 2021
  • Sunday, December 26, 2021
  • Monday, December 27, 2021
  • Tuesday, December 28, 2021
  • Wednesday, December 29, 2021
  • Thursday, December 30, 2021
  • Friday, December 31, 2021
  • Saturday, January 1, 2022
  • Sunday, January 2, 2022
  • Monday, January 3, 2022

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2020 Year-End Holiday Closures

Please note that our repair and manufacturing facility of Concentricity Alignment Tools (CAT)—also known as Electronic Radial Alignment Gauges (ERAG)—in Rochester, New York, USA will be closed on the following dates. We will be sure to notify you if any pending orders will be affected by this closing. Also, please refrain from sending tools for repair or calibration during these time.

  • Thursday, November 5, 2020
  • Friday, November 6, 2020
  • Thursday, November 26, 2020
  • Friday, November 27, 2020
  • Thursday, December 24, 2020
  • Friday, December 25, 2020
  • Thursday, December 31, 2020
  • Friday, January 1, 2021

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COVID-19 Pandemic

In the United States, COVID-19 coronavirus cases sharply increased during the start of 2022, but have dropped to manageable levels. Nonetheless, our facilities are fully operational. We have excellent containment procedures in place and do not have any reported infections nor symptoms. Our staff was tested most recently in December 2021 and there were no infections detected, and was fully vaccinated in May 2021 and December 2021. [Updated as of 2022-Jan-3.]

We have discontinued our procedure of quarantining equipment sent for repairs as there is little risk of transmission on surfaces. We will notify any customers receiving shipments from us if any infections occur on our premises.

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